company policies:

The policies listed below are standard policies of Gillispie Creative Inc. and are subject to change. These policies apply to all Clients of Gillispie Creative Inc. unless otherwise noted in an agreement or contract, which takes precedence over the following policies. Where noted “the Client” represents any customer and/or client that Gillispie Creative Inc. provides services to. Where noted “GCi” represents Gillispie Creative Inc.

Applicable Law
All business activities between the Client and GCi shall be governed by the laws effective in the principal place of business of GCi.

Approvals
The Client shall proofread and approve all final versions of projects before the production of artwork. While GCi makes every effort to provided errorless work, GCi will not be held responsible for errors after the Client’s approval has been submitted. The signature or written record of the Client’s representative shall be conclusive as to the approval of all artwork drawings and other items prior to their release for printing, fabrication, or installation.

Confidentiality
The Client agree that all terms, conditions, and special rates in any agreement, service, or contract shall be kept confidential from any potential customers or future customers of GCi. GCi is not liable to provide the same terms and conditions to anyone else now or in the future. Both the Client and GCi shall note that all company information disclosed is to be treated as confidential.

Materials
The Client shall indemnify, defend, and hold GCi harmless from and against any claim, suit, damages and expense, including attorney’s fees, arising from or out of any claim by any party that its rights have been or are being violated or infringed upon with respect to any materials provided and/or approved for their use by the Client.

Payment Fees
Past due payments and all returned checks shall be subject to the maximum fees allowed by the laws effective in the principal place of business of GCi.

Payment Schedule
All invoices are rendered monthly. Payment is due upon receiving invoices. The Client shall have a period of 30 days to make payment. Payments received after that will qualify for past due payment fees.

Rights
All services provided by GCi shall be for the exclusive use of the Client other than for the promotional use of GCi.

Rush Charges
Rush charges will be applied if the Client needs a set amount of or entire work on a project to be completed prior to a reasonable amount of time to complete work during and/or exceeding normal business hours. Normal business hours are 8am to 5pm, Monday through Friday. Rush charges will be billed at the billable amount plus 20%.

Services
Services shall be provided and agreed upon at the discretion and capabilities of GCi. In connection with performing basic services, GCi shall prepare and present materials to the Client that demonstrate or describe intentions and shall prepare various materials to enable the design to be printed, fabricated, installed, or otherwise implemented.

Services provided by GCi do not include major implementation such as printing, fabrication, installation of projects, and other third party services. Any such implementation is to be provided by others, and services of GCi with respect to such implementation shall be restricted to providing specifications, coordination, and quality checking. Unless otherwise specified, GCi shall have no responsibility to the providers of such implementation and/or third party services. Charges therefore shall be billed directly to the Client. While not responsible for major implementation, in a supervisory capacity GCi may assume responsibility for paying such charges, and shall be entitled to reimbursement from the Client for implementation costs.

Termination
The Client may terminate agreements, services, and contracts upon giving notice to GCi that it is not reasonably satisfied with the services. Agreements and contracts with terms equaling 6 months or more require written notice 45 days prior to termination. Client shall give GCi written notice to correct any deficiencies and a reasonable opportunity to cure such deficiencies. Upon termination by the Client or by GCi for cause, as its sole remedy GCi may retain any initial payment and the Client shall pay GCi for all hours expended on a project, up to the date of termination, at the current rates in effect of GCi.

Travel
Travel requirements and expenses will be determined and agreed by both parties, on a case-by-case basis.